Privacy Policy
Last Updated: April 18, 2025
AlmaJoe, LLC (“we,” “us,” or “our”) operates the website almajoe.com (the “Site”) and is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our Site, make a purchase, or interact with us. It complies with the Colorado Privacy Act (CPA) and other applicable privacy laws.
By using our Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
AlmaJoe, LLC is a Colorado-based retailer specializing in candles and candy.
1. Who We Are
Contact Information:
- Email: hello@almajoe.com
- Phone: 720.515.2552
- Mailing Address: 6278 Long Branch Dr. Parker, CO 80134
Under the CPA, we are a data controller, meaning we determine how and why your personal data is processed.
2. Information We Collect
We collect personal data from three sources:
a. Information You Provide
- Personal Identifiers: Name, email, address, phone number, and payment info
- Customer Records: Order history, shipping details
- Sensitive Data: Only collected when necessary (e.g., allergy info), with your consent
b. Information Collected Automatically
- Internet Activity: IP address, browser type, pages visited, etc.
- Cookies/Tracking: Used for improving your experience and ads (see Section 5)
c. Information from Third Parties
- Payment Processors: Confirmation of transactions (e.g., Stripe, PayPal)
- Analytics Providers: e.g., Google Analytics, Google AdWords, Google Tag Manager, Google Search Console, Yoast SEO, Mailchimp
- Marketing Partners: Data from ad engagement
3. How We Use Your Information
We use your data to:
- Fulfill orders and provide support
- Manage your account and personalize your experience
- Send marketing (opt-out anytime)
- Improve our Site performance
- Comply with legal obligations
- Serve personalized ads (with consent)
Sensitive personal data is used only with your explicit opt-in and for specific purposes.
4. How We Share Your Information
We do not sell your data. We may share it with:
- Service Providers: Payment processors, shippers, cloud storage, analytics
- Marketing Platforms: With your consent
- Legal Authorities: If required by law
- Business Transfers: If our business is sold or merged
All third parties must comply with data protection standards.
5. Cookies and Tracking Technologies
We use cookies to:
- Ensure Site functionality (essential cookies)
- Analyze usage (analytics cookies)
- Provide personalized ads (advertising cookies)
You can manage cookie preferences through:
- Our cookie banner
- Your browser settings
More details in our Cookie Policy (Section 13).
6. Your Rights Under the CPA (Colorado Residents)
You have the right to:
- Know: What data we collect and how we use it
- Access: Your personal data
- Correct: Inaccurate information
- Delete: Your data (with some exceptions)
- Opt Out: Of sales, targeted ads, and profiling
- Portability: Receive your data in a portable format
To exercise your rights:
We respond within 45 days. Starting July 1, 2024, we will honor universal opt-out mechanisms (like Global Privacy Control).
7. Opting Out of Marketing and Ads
- Email: Click “unsubscribe” or contact us
- Ads: Disable ad cookies, email us, or use a universal opt-out tool
8. Data Security
We use:
- Encryption during transactions
- Firewalls and secure servers
- Restricted access to personal data
While we take security seriously, no system is 100% secure. If a breach occurs, we’ll notify affected individuals as required.
9. Data Retention
We keep your data only as long as needed:
- Orders: 7 years (for legal compliance)
- Accounts: Until deleted or 3 years of inactivity
- Analytics: 3 years (anonymized)
10. Children’s Privacy
Our Site is not intended for children under 13. If we discover we’ve collected such data, we will delete it promptly.
11. International Users
By using our Site from outside the U.S., you consent to your data being transferred and processed in the U.S. For EU users, we comply with the GDPR.
12. Changes to This Policy
We may update this policy and will:
- Post updates with a new “Last Updated” date
- Email registered users, if applicable
Your continued use means you accept the updated policy.
13. Cookie Policy
a. What Are Cookies?
Small files stored on your device to improve your experience.
b. Types We Use
- Essential: Site function
- Functional: Preferences
- Analytics: Site usage
- Advertising: Personalized ads
c. Managing Cookies
Control cookies via our banner, your browser, or opt-out tools (see Section 7).
d. Third-Party Cookies
We use services like Google Analytics and Meta Ads. Review their privacy policies for more details.
14. Contact Us
Have a question or concern?
- Email: hello@almajoe.com
- Phone: 720.469.0551
- Mail: 6278 Long Branch Dr. Parker, CO 80134
For CPA complaints, you may also contact:
Colorado Attorney General: coag.gov | Phone: 720-508-6000
15. Additional Notes
- Do Not Track: We respond to DNT signals where required
- Third-Party Links: We’re not responsible for their privacy practices
- Accessibility: This policy is available in accessible formats upon request
Disclaimer: This Privacy Policy is provided for informational purposes and does not constitute legal advice. Please consult a qualified attorney for full compliance guidance.
